Vinted Shoppers Express Anger Regarding Sizing Updates
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The second-hand shopping app has altered its sizing categories for women's and children's garments failing to inform all users about the change.
Social Media Response
Many shoppers and sellers have taken to social media saying Vinted listings now show an altered size classification compared to what was initially listed as a result of the reclassification.
The company said the revised method more closely matches other platforms.
The platform has recommended to check their listings and adjust the sizing manually where appropriate, causing user dissatisfaction.
Measurement Approach Updates
Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L was formerly size 12 but is now a UK 16-18.
Member Accounts
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, from Glasgow, said garments she listed featuring size 14 markings were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Required Changes
Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she said.
Service Background
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: earlier, Vinted reversed a change regarding delivery choices after backlash from users.
